Welcome and morning menu
Open with a short welcome and the information early guests need, using the speakers serving the café or breakfast area.
Restaurants & cafés
Keep the room informed—from the first order to the last table.
A busy service moves through distinct moments: a morning welcome, a menu change, a pickup call, a delay, an occasion, an evening offer, and the final reminder. PITCH helps the team give each one a clear place in the day.
The working day
Useful information and timely offers belong together.
The most useful restaurant announcements do more than sell. They help guests understand where to collect an order, what has changed, when an event begins, or how the room will close. Timely offers can sit beside that practical information without taking over the experience.
PITCH keeps the workflow familiar even as the message changes. Prepare or bring the audio, reuse what is already tested, choose the time and speakers, play the message, and return to activity when the team needs follow-through.
- 01promotional
Breakfast or lunch special
Highlight the dish, price, and serving time with a message that fits naturally into the room rather than interrupting every table conversation.
- 02operational
Pickup counter
Call attention to the right collection point or share a short reminder when several orders are moving through the counter.
- 03promotional
Happy hour
Share the offer and its timing clearly, then let the rest of the service continue without repeated manual calls from the floor team.
- 04informational
Birthday or occasion greeting
Use a warm, reviewed greeting and change the guest or occasion details while keeping the familiar message style.
- 05operational
Kitchen delay update
Give the room a calm service update when preparation is taking longer, with wording the team has reviewed before it reaches guests.
- 06informational
Closing reminder
Prepare a courteous reminder about final orders, collection, or closing time and plan it for the point when it becomes useful.
Templates spotlight
Keep the style. Change today’s detail.
A daily-special Template can keep the approved wording, language, and voice while the dish and price change. The same boundary works for a guest name, occasion date, or collection counter. The completed sentence is reviewed, fresh audio is created, and “Audio ready” appears before any announce or schedule choice.
Tested message pattern“Today’s special is [dish] for [price]. Please collect from [counter].”
A day in the location
Four moments, generously spaced.
Lunch special
Introduce the dish and price at the start of lunch service while the message is timely and easy to act on.
Pickup reminder
Guide afternoon orders to the correct collection point without repeating the same instruction across the counter.
Event or evening offer
Share the start time, occasion, or limited-time offer with the part of the venue where it belongs.
Operations
Useful to guests, workable for the team
Managers can keep named messages in the audio library, choose speakers by the part of the venue they serve, and separate immediate service updates from the planned rhythm of the day. That reduces the need to rebuild a familiar message during a busy period.
When playback evidence is available, activity can show that a message played. Prepared audio alone is never presented as proof that guests heard it.
Questions
Questions, answered plainly
Can we keep a different message for each day’s special?
Yes. Create fresh audio from a reviewed Template, then save it with a clear name in the audio library. The announce or schedule decision comes afterward.
Can a pickup call use only counter speakers?
PITCH lets the team choose the speakers for the announcement. The final selection remains deliberate, so a counter message does not need to play across the whole venue.
Does PITCH measure sales from an offer?
No claim is made about sales, attribution, or business results. PITCH helps the team prepare, time, play, and review the announcement itself.
Bring the service day
Plan one welcome, one counter update, and one closing message.
A focused demo can use the announcements your restaurant or café already repeats.