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The PITCH workflow

One place to prepare, plan, and manage every announcement.

When spoken updates live in notes, inboxes, and individual devices, even a simple message takes too much coordination. PITCH gives the team one calm path from the words they want people to hear to the activity that shows what happened.

The work begins with a clear message, not a technical setup. Bring audio your team already uses or create a new spoken announcement, review it in the languages people need, and give it a name that will still make sense next week.

From there, the same workspace keeps reusable messages, timing, speaker choices, and activity connected. A manager can understand the next decision without following the message through several unrelated tools.

One connected workflow

From a clear message to clear follow-through.

Five deliberate decisions keep the message understandable from preparation through activity.

  1. 01

    Prepare the message

    Write the update, bring existing audio, or prepare supported language versions together. Listen before saving so the team starts with words and audio it is comfortable using.

  2. 02

    Reuse what already works

    Keep named audio close in the library, or use a Template when the structure stays the same and only a detail such as a time, guest, product, or counter changes.

  3. 03

    Choose when and where

    Use a message now, plan it for later, repeat it when the day calls for a reminder, and choose the speakers that should carry it. The audience hears the update where it is useful.

  4. 04

    Play the announcement

    Send the prepared message to the selected speakers. Immediate messages stay distinct from planned work, so a timely update does not get confused with the rest of the day.

  5. 05

    Confirm the activity

    Return to the activity record when follow-through matters. Where playback evidence is available, the team can see that the announcement played rather than assuming that ready audio reached a room.

Timing

Play now or plan ahead

A counter change and tomorrow morning’s welcome may use the same workspace, but they are different decisions. PITCH keeps urgency clear without making planned messages feel hidden.

Play now

Choose this path for information people need in the present moment: a pickup call, a service update, a room change, or a timely offer. Select the right speakers, review the message, and send it deliberately.

Plan ahead

Choose a time for a welcome, reminder, closing message, or event notice. Repetition helps with messages that belong at a predictable point in the day, while the schedule keeps the plan visible to the team.

PITCH screen showing the separate choices for an immediate announcement and a planned announcement.
Immediate and planned announcement choices

Speaker choice

One location or many

Choose the speakers that belong to the message rather than chasing each device. A small team can focus on one room or counter. A multi-site operator can keep common messages organized and choose the relevant speakers for each location. PITCH provides speaker visibility; it does not guess where a message belongs, so the final choice remains with the team.

Questions

Questions, answered plainly

Does audio being ready mean the announcement has played?

No. Audio ready means the spoken message is prepared. The team still chooses speakers and decides whether to announce now or schedule it. PITCH uses played only when the activity includes real playback evidence.

Can one workspace support different kinds of messages?

Yes. Teams can keep welcomes, service information, pickup calls, limited-time offers, reminders, and closing messages organized together. Clear names and timing help each message remain understandable.

Can the team keep immediate and planned work distinct?

Yes. A current service update can be sent when people need it, while welcomes, reminders, offers, and closing information remain visible in the planned day. The team chooses the right path for each message.

See the workflow with your own messages

Bring one everyday announcement to the demo.

We can walk from preparation to activity using a real business situation, without turning the conversation into a technical tour.